Billing Concierge
One of three ways to handle a move-out balance.
RecoveryCenter · After move-out
Move-out balances
shouldn’t just sit.
Software and services for multifamily teams managing former-resident balances: AI texts, AI voicemail drops and emails to former residents; accounts receivable software for your own team; or a marketplace of collection agencies.
- Move-in ResCenter
- During the lease ResCenter
- Move-out
- After move-out RecoveryCenter
The problem
The day after move-out, the balance often just sits.
Someone on site is supposed to send a letter, make a call and follow up, on top of leasing the unit again. When that slips, the balance ages and the resident hasn’t heard from you in weeks.
Three ways to handle a move-out balance.
Not every balance needs the same approach, and not every operator wants the same involvement. An agency is one of the three paths.
Collect Central
Accounts receivable software for your own team.
Your team works move-out balances with each resident’s history on screen.
Files can be graded A to F on likelihood to pay, and your team can filter and route bulk work by grade.
Marketplace
A marketplace of collection agencies for the files that need one.
Pay Ready places the file with a collection agency for you.
After the keys come back
RecoveryCenter continues after move-out.
ResCenter handles the during-the-lease work; RecoveryCenter handles the move-out balance.
See RecoveryCenter on your portfolio.
Tell us how move-out balances get worked today, and we’ll show the path that fits.